BetBDT Privacy Policy —
How We Collect, Use, and Protect Your Personal Data

1About This Privacy Policy

This Privacy Policy applies to all personal data collected by betbdt through the betbdt.network website and any associated platform features, including account registration, sports betting, live casino, slots, the game lobby, and the mobile-optimised interface. It applies to all registered members and to visitors who access the site without registering.

betbdt takes the privacy of its members seriously. This policy is written to be clear and readable — not to obscure how data is handled. The goal is to give you a straightforward understanding of what information is collected, why it is collected, and how it is managed throughout your relationship with the platform.

This policy should be read alongside the betbdt Terms and Conditions and Responsible Gaming policy. Where those documents address data-related matters, this Privacy Policy provides the more detailed explanation.

2Data We Collect

betbdt collects personal data in two main ways: information you provide directly, and information collected automatically when you use the platform. The categories of data collected are described below.

Information you provide directly:

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, and navigation paths within the platform.
• Session duration and login timestamps.
• Betting and gaming activity, including wager amounts, game selections, and outcomes.
• Cookie and session data as described in Section 7 of this policy.

betbdt does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless this is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

3How We Use Your Data

betbdt uses the personal data it collects for specific, defined purposes. The platform does not use your data for purposes beyond those described here without first updating this policy and, where required, obtaining your consent.

• Account management: To create and maintain your betbdt account, verify your identity and age, and manage your login credentials securely.
• Platform operation: To process bets and wagers, manage deposits and withdrawals, and provide access to the full range of platform features available to registered members.
• Verification and compliance: To verify that you meet the age requirement of 18 years or older, and to carry out checks required to prevent fraud and financial crime.
• Responsible gaming: To monitor activity patterns that may indicate problematic gaming behaviour, and to apply responsible gaming tools where appropriate — including deposit limits, cooling-off periods, and self-exclusion.
• Customer support: To respond to queries, investigate complaints, and resolve disputes related to your account or platform activity.
• Platform improvement: To analyse how members use the platform and identify areas where the experience can be improved. This analysis is conducted on aggregated or anonymised data where possible.
• Communications: To send account-related notifications such as transaction confirmations, security alerts, and policy updates. Marketing communications are only sent where you have opted in to receive them.
• Security: To detect and prevent unauthorised access, fraud, and other activities that could harm members or the integrity of the platform.

4Data Sharing and Third Parties

betbdt does not sell your personal data to third parties. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: When you make a deposit or request a withdrawal, your payment details are shared with the relevant payment service provider to complete the transaction. betbdt works with payment processors who are required to handle your data securely and only for the purpose of processing your transaction.
• Identity verification providers: Where betbdt uses a third-party service to verify your identity or age, the relevant documents and personal details are shared with that provider for verification purposes only.
• Game content providers: Some games available on the betbdt platform are provided by third-party game studios. These providers may receive session data necessary to operate the game, but they do not receive your full account profile or financial details.
• Fraud prevention and security services: betbdt may share data with specialist fraud detection services where there is a reasonable basis to investigate suspicious activity on an account.
• Legal and regulatory requirements: betbdt may disclose personal data where required to do so by applicable law, court order, or a lawful request from a competent authority. In such cases, betbdt will disclose only the minimum data necessary to satisfy the requirement.

All third parties with whom betbdt shares personal data are required to handle that data in accordance with applicable data protection standards. betbdt does not permit third-party service providers to use your data for their own marketing or commercial purposes.

5Data Retention

betbdt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention principles applied by betbdt are as follows:

• Active accounts: Personal data associated with an active betbdt account is retained for the duration of the account relationship and for a defined period after the account is closed.
• Transaction records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum period in accordance with standard financial record-keeping requirements.
• Verification documents: Identity and age verification documents are retained for the period required to satisfy verification obligations and for a reasonable period thereafter in case of dispute.
• Support communications: Records of support interactions are retained for a period sufficient to allow follow-up on unresolved matters and to support any formal complaint or dispute process.
• Closed accounts: When an account is closed, betbdt will retain the minimum data necessary for legal, compliance, and fraud prevention purposes. Data that is no longer required will be deleted or anonymised.

If you would like to request the deletion of your personal data, please refer to Section 8 of this policy, which describes your rights and how to exercise them.

6Data Security

betbdt applies technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include encryption of data in transit, access controls that limit who within the organisation can view personal data, and regular review of security practices.

While betbdt takes data security seriously, no online platform can guarantee absolute security. Members also have a role to play in keeping their account secure. You should use a strong, unique password for your betbdt account, avoid sharing your login credentials with anyone, and contact the support team immediately if you suspect your account has been accessed without your authorisation.

In the event of a data breach that is likely to affect your rights or interests, betbdt will take prompt steps to contain the breach and will notify affected members in accordance with applicable requirements.

7Cookies and Tracking Technologies

betbdt uses cookies and similar technologies to operate the platform, remember your preferences, and understand how the site is used. A cookie is a small text file stored on your device when you visit a website. The types of cookies used by betbdt are described below.

• Essential cookies: These are necessary for the platform to function. They enable core features such as login sessions, account security, and navigation. The platform cannot operate correctly without these cookies.
• Functional cookies: These remember your preferences — such as language settings or display options — so that you do not need to re-enter them each time you visit.
• Analytics cookies: These help betbdt understand how members use the platform, which pages are visited most frequently, and where users encounter difficulties. This information is used to improve the platform experience. Analytics data is processed in aggregated form where possible.

betbdt does not use cookies to serve third-party advertising or to track your activity across other websites. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform.

8Your Rights

As a betbdt member, you have rights in relation to the personal data held about you. These rights are described below. To exercise any of these rights, please contact the support team using the email address provided in Section 11 of this policy.

• Right of access: You may request a copy of the personal data that betbdt holds about you. betbdt will respond to access requests within a reasonable timeframe.
• Right to correction: If any of the personal data held about you is inaccurate or incomplete, you may request that it be corrected. You can update basic account information directly through your account settings.
• Right to deletion: You may request the deletion of your personal data. betbdt will action deletion requests where there is no legal or compliance obligation that requires the data to be retained. Where data must be retained, betbdt will explain the reason.
• Right to restrict processing: In certain circumstances, you may request that betbdt limits how your data is used while a query or complaint is being resolved.
• Right to withdraw consent: Where betbdt processes your data on the basis of your consent — for example, for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
• Right to data portability: Where technically feasible and legally applicable, you may request a copy of your data in a structured, machine-readable format.

9Age Restrictions and Protection of Minors

betbdt is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. Registration by or on behalf of a minor is a breach of the betbdt Terms and Conditions and will result in account closure.

If betbdt becomes aware that personal data has been collected from a person under 18, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has registered on the platform, please contact the support team immediately.

Parents and guardians in Bangladesh who are concerned about a minor accessing online gaming platforms are encouraged to use parental control software and to have open conversations with young people about the risks associated with gambling. betbdt supports responsible gaming as a core principle and does not direct any of its content or communications toward people under 18.

10Updates to This Privacy Policy

betbdt may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to how data is managed. When this policy is updated, the "Last updated" date at the top of the page will be revised accordingly.

Where changes are material — meaning they significantly affect how your data is used or your rights in relation to it — betbdt will notify registered members via the email address associated with their account before the changes take effect. For minor or clarifying updates, the revised policy will be published on this page without individual notification.

Continued use of the betbdt platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you do not agree with an update, you should stop using the platform and contact the support team to request account closure and data deletion where applicable.

11Contact and Data Queries

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal data has been handled, please contact the betbdt support team by email. Include your registered username and a clear description of your query. Do not include your account password in any communication.

betbdt aims to respond to all data-related queries within a reasonable timeframe. For general questions about account management, the FAQ section may provide a faster answer.